AI & Automation Specialist

Job description

Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the Role Checkout.com 's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice. You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality. You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real. What You'll Do Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast. Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar. Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support. Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do. Translate vague pain points i.e "this part takes foreve…