American Girl Tyson's Corner NEW LOCATION- Retail Associate- Part Time

Job description

Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team: The Part-Time Retail Associate position is a part of the American Girl Washington, DC retail store team. Must be willing to work a flexible retail schedule, including days, evenings and weekends. Must be 18years old. Job Description The Opportunity: The American Girl Washington, DC retail store (McLean, VA) is looking for a dynamic individual as a Part-Time Sales Retail Associate , who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. What Your Impact Will Be: Approach, acknowledge and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point-of-sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management on timely basis. Provide assistance to accomplish team and company goals. Qualifications What We’re Looking For: Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS System, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. Mattel is an Affirmative Action/Equal Opportunity Employer F/M/Disability/Vet Additional Information What It’s Like to Work Here: American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood an…