Applied AI Engineer, Site Reliability Engineer - EMEA

Job description

About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About the team The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact. Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. Our SRE team works transversally across customer engagements, enabling value creation through Mistral tech - at scale. By joining the team you will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision. About The Job You will be one of the founding engineers of the Applied AI SRE sub-team. Your mission, alongside the team, is to build and operate the framework to ensure Mistral’s solution delivery is reliable and sustainable - and applied uniformly across all our accounts, both Mistral-hosted and customer-hosted. You should already have a strong understanding of what operational excellence looks like, and you’re ready to scale your impact. You will operate in four concurrent modes: - BUILD - Design for a fleet of Mistral platforms and apps. Build proactivity to reduce reactivity. Productize reliability, author runbooks, create SLO templates, implement observability. - RUN - Operate the Tier-1 customer environments that Mistral are contracted to operate. Ensure SLO compliance, own on-call and incident response, manage drift, partner with Technical Support as L3 escalation, champion high signal post-mortems. - ENABLE - Productize how Mistral deploy, secure, and scale our…