Business Applications Specialist (Order to Cash)

Job description

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. The role Every deal Pleo closes runs through a chain of systems. It starts with a quote in the CRM, moves through pricing, contract, and billing, and ends with revenue in the ERP. You’ll own that chain. This role is part systems specialist and part product owner. You’ll manage the Order-to-Cash application portfolio as a product. That means a clear roadmap, a prioritised backlog, and an honest view of what gets built and why. You’ll work with Billing, Deal Desk, Pricing, Finance, and Sales, who all want different things from the same systems. You’ll balance those needs and decide. As Pleo moves upmarket, quoting and billing are getting more complex: multi-entity accounts, multiple currencies, and enterprise contracts. You’ll help shape the next generation of our quote-to-cash tooling. What you’ll do Own the O2C portfolio. Act as product owner for the tools that support quote to cash, including HubSpot Quoting, our pricing calculator and CPQ, DocuSign and integrations with Zuora, and NetSuite Set the roadmap. Build and maintain a roadmap and backlog that reflect business priorities. Think 1–2 quarters ahead and propose improvements before they become problems. Manage demand. Take in requests from O2C, Billing, Deal Desk,…