Business Development Representative

Job description

Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. The Role We are looking for a Business Development Representative reporting to our Commercial Lead to join our UK GTM and sales team. You will adopt a product led motion to manage the sales cycle from nurturing leads, to upselling and closing whilst being truly clinician obsessed. This role requires a proactive mindset, excellent communication skills, and the ability to thrive in a high-growth startup environment. You will become an expert in engaging healthcare stakeholders, driving new opportunities, and contributing directly to the sales pipeline. What you’ll do: Manage the early sales lifecycle from lead generation, to nailing demos and uncovering opportunities within our existing product usage. Adopt a product led sales motion focusing on nurturing and cultivation of bottom up leads. Identify upsell opportunities learning towards larger clinic groups and health systems with outbound and succinct follow-up. Support and contribute to our UK Sales playbook, what works and what doesn’t in your market to help achieve a winning formula. Collaborate with a broader sales team (US, Aus) in exchanging key learnings, ideas and information to improve ways of working and sales performance. Where relevant, represent Heidi across various online and offline channels (demos, conferences, networking events, etc.). Tailor our value proposition to align with the strategic goals of prospect with solution selling approach, attending networking events to drive business development opport…