Business Operations Manager (f/m/d)

Job description

Sunday creates pocket-sized friends for the mass market. We turn idle moments into meaningful connections for millions of users worldwide. Sunday focuses on the psychology of care, companionship, and empathy. We build accessible worlds where players don't just solve puzzles, they rescue friends. By combining mass-market accessibility with deep emotional hooks, we are defining the next era of digital entertainment. The Position: What is a Business Operations at Sunday? In this role, you will be the absolute engine of cross-divisional execution. You will collaborate daily with Product, Growth, Tech, Marketing, and Data teams to push critical business programs across the finish line. You will map milestones, clear operational bottlenecks, run rigorous status checks, and ensure our studio moves with high velocity without fracturing into silos. You are a true "Program Pilot", someone who thrives under pressure, takes absolute ownership of project delivery, and ensures every cross-functional team has exactly what they need to win. The entrepreneurial “get things done fast” is the most important criteria for Sunday. We are not looking for a traditional corporate administrator, building processes with long term effects or a high-level strategist who only builds slide decks. We are looking for an exceptionally hungry, agile operator to own end-to-end program and project management across our entire studio, who is focused on results. This role is on fixed term - 1 year contract with the possibility of extension. Core Responsibilities Own the Program & Project Lifecycle: Take immediate charge of tracking active cross-divisional programs, ensuring milestones are achieved on time and operational friction or project leakage is completely neutralized. Enforce Cross-Functional Accountability: Act as the central node for project alignment. Conduct constant sprint and status check-ins with Game teams, UA managers, Data Scientists, and Developers. You are explicitly expected to have the difficult conversations required to resolve bottlenecks and challenge missing results. Optimize Operational Handoffs: Standardize communication and workflows at critical project handoff points by ensuring all teams adhere strictly to formalized entry and exit criteria. Drive Execution with an 80/20 ROI Focus: Evaluate project velocities against core business metrics (LTV, CPI, Spend, IAP, and…