Business Operations (Revenue & GTM)

Job description

Our team shared’s mission is deploy AI agents to transform how patients and doctors connect We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better. Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care. Already trusted by 15 000+ providers, we’re transforming the patient–provider relationship, one call at a time. Want to shape the future of healthcare? Join us ! Discover our company culture and values Here is a product teaser Eliott's interview for Welcome to the jungle Eliott's quick interview for Speedinvest Articles on our A round ( techfundingnews , Maddyness , les echos , our blog ) Context We’re experiencing one of the strongest growth rates in the French Tech ecosystem, and we’re targeting €30M ARR by end of 2027. To get there, we need to triple the sales team while increasing productivity, and therefore the ARR signed per account executive. Your Mission At the end of your first year, you will have built a system in which the sales team has tripled in size and increased ARR per sales rep by 50% (from €400K to €600K). To achieve this, you own Business & Revenue Operations end-to-end. You sit at the intersection of Sales, Ops, Finance and Product. You report to Robin, Head of RevOps, and work hand in hand with the Head of Sales, your main internal client. Beyond the revenue engine, you are the go-to partner of leadership on revenue decisions: segmentation and targeting, pricing, sales capacity planning, and the operational setup of our US expansion. You turn ambiguous questions into structured, data-backed recommendations, then you build the solution yourself. This is an A-to-Z, hands-on role. You define the strategy, build, run, document and iterate. Responsibilities Sales & GTM Ops Own the CRM (Attio): pipeline structure, stages, fields, hygiene Define and track funnel metrics (SQL, win rate, cycle length, ARR) Build deal workflows, pricing logic and approvals Support sales with clean data, dashboards and forecasts Instrument meetings, calls, emails and demos in the CRM Define activity standards, ensure data completeness, provide visibility on activity vs results Implement compensation rules as the single source of truth; automate calculations, reporting and p…