Chief of Staff

Job description

Our Mission We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond. Your Mission As our Chief of Staff , you'll be a strategic partner to the Founders—bringing structure to the chaos, turning priorities into actionable results, and keeping the company moving forward with urgency and precision. You’ll sit at the heart of the business, keeping our most important priorities on track and our teams aligned. From driving planning cycles and OKRs to steering large, cross-functional initiatives, you'll be the driving force that ensures strategy turns into execution. TLDR: if it is business critical, it’s almost guaranteed you will be involved. This is a high-impact, high-trust role for someone who thrives in ambiguity—with close partnership from leadership and strong support from the team. You'll have a front-row seat to how the business is built and a real hand in shaping its future. What you'll be working on Drive strategic focus: partner with the Founders and our wider leadership team to clarify priorities, shape long-term business goals, and align the business around what matters most Design the operating rhythm: own our planning cycles, OKRs, business cadences, and exec meetings to keep the organisation running in sync Own the grey space: you’ll take on our most complex, ambiguous challenges—the ones with no clear approach—and turn them into clear, executable paths forward Tell the story: build crisp, compelling narratives for all-hands, board updates, and internal comms that keep the team informed and aligned Build for scale: design systems, tools, and workflows that reduce noise, speed up decisions, and keep the business laser-focused on what moves the needle You will love this role if you have... Experience working directly with founders: in strategy, consulting, product, operations, or a chief of staff role before. You know how to be give maximum leverage to the leadership team Owned large projects end to end: you've run company-wide initiatives from first scoping th…