Client Success Manager - Academia (m/f/x)

Job description

At Statista , we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions. Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees. We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team. Are you ready to join us? Your role As part of the Client Success team, you will manage your own portfolio of academic and public-sector clients across EMEA together with a Sales Manager. In times of change, reliable data becomes increasingly important. You will help clients navigate these changes as a strategic advisor, demonstrating the value Statista brings to teaching, learning, and research. You will find creative ways to engage universities and public-sector organizations, understand their evolving needs, and help them get lasting value from our products. You identify opportunities to grow existing accounts and keep a clear focus on your portfolio’s revenue targets. Together with the Sales Manager, you develop strategies that strengthen client relationships and support long-term growth. Your profile You hold a university degree in social sciences, business management, or a related field, at either the bachelor’s or master’s level. You have more than 3 years of experience in B2B client relationship management, ideally in the education and/or public sector. Excellent English skills are a priority, knowledge of French or Italian is a plus. You are confident in public speaking and delivering engaging workshops, trainings and presentations. You have a hands-on mindset and the ability to work independently, proactively, and take ownership. You bring strong team spirit and enthusiasm for working in an international environment. You've developed an affinity for AI and workflow optimisation through new tools. You have strong MS Office skills; experience with Sal…