Clinical AI Research Lead
Heidi
London · Onsite · Full Time
Posted
Job description
We’re Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. We’ve grown annual recurring revenue from $1 million to $50 million in two years. To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund. If you want to join us in doing work worth shipping, jump in. The role Heidi is building AI that works at the frontier of clinical practice. As we pursue medical device registration and expand our clinical trial portfolio and product portfolio, we need someone who can hold the full arc from regulatory strategy to research protocol to working prototypes and translate across all of them. This role is designed for a rare profile: clinically trained, technically capable, and research-rigorous. You will own the innovation pipeline from problem identification through validated prototype, coordinate the company's clinical research programme, and serve as the internal bridge between product, regulation, and evidence. You will operate as a senior individual contributor with a small specialist team and broad cross-functional mandate. What you’ll do Research & Evidence Programme Lead and support clinical trials and pilots adjacent to product development and regulation from protocol through analysis and dissemination Design evaluations with research/publication-grade rigour: statistical power, confounder control, reproducible methodology Provide analytical support company-wi…