Commercial Operations Coordinator

Job description

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. KAYAK is seeking a Commercial Operations Coordinator to support our global business activities and scale internal processes and initiatives within our Operations team. We are looking for a data-driven self-starter with the ability to navigate a fast-paced agile environment to support our global Account Management team. This role is required to work from our Berlin office 3 days per week. In this role, you will: Support foundational initiatives and projects that improve commercial performance and strengthen partner relationships across airline, hotel, car, and vacation clients. Help streamline day-to-day workflows for Account Owners by improving processes, maintaining data accuracy, and driving efficiency across the global organisation Maintain and improve the internal wiki and documentation used by the global commercial team - keeping information accurate, accessible, and up to date Develop working knowledge of KAYAK's internal systems to provide guidance and troubleshooting support to the wider team Collaborate with Analytics, Engineering, Legal, and Finance to support commercial roadmaps and contribute data-informed insights to cross-functional decisions Support the rollout of new tools and features, including drafting communications, coordinating testing with relevant teams, and documenting outcomes Contribute to training sessions and knowledge-sharing initiatives that help the broader commercial team build confidence and self-sufficiency Please apply if you have: At least 1 year of working experience in operations, coordination, account support, sales/business development enablement, or related roles — equivalent experience, transferable…