Cowshed Nail Technician (Part-Time) - Soho House Chicago

Job description

The Role... The Spa Nail Tech is an experienced, dynamic individual who possesses a real passion and pride in their work. Flexible Spa Nail Tech with excellent customer service. Passion for delivering outstanding client service Ability to anticipate guest needs A caring and can-do attitude A high standard of personal presentation Therapist capable of performing treatments to the highest standards Dually licensed in Nails/Esthetics and/or Massage a plus Performs other duties as assigned by supervisor/manager Required to work weekends/Be flexible with your schedule, supporting the needs of the spa Properly care for equipment and use spa recommended amounts of product to assist with cost controls Have complete knowledge and understanding of all services and products while educating and training guests in these areas Actively promote home care programs Uphold the fundamentals of sanitation and sterilization as directed by law and the spa’s policies and procedures Perform prep work and properly clean and restock room as required Communicate to management any and all occurrences involving staff or guests in the spa that require attention Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available Handle guests’ questions and concerns professionally and courteously Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction Always maintain a fun and energetic attitude Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications: Retail sales experience Provide consistent professional nail services in accordance with spa protocols and accepted certification practices Basic verbal communication skills Minimum of 2+ year experience working in a spa Flexible schedule Ability to understand and follow written and verbal instructions Detail oriented Ability to multitask and work in a fast-paced environment Regular and reliable attendance Physical Requirements: Must be able to sit or stand for up to 10 hours Must be able to kneel, bend, crouch as required Must be able to seize, grasp, turn and hold objects with hands. Must be able to pull, lift, carry at least 20 pounds. Uses hands, fingers and arms to administrate treatment to guest Fast paced movements are required to go from one part of spa to others Why work with us..…