Customer Marketing Associate

Job description

Customer Marketing Manager Hi, I'm Chris. I'm a Lead Product Marketing Manager at hx - I joined over four years ago as a Product Marketing Manager. Outside of work you'll find me playing sport (badly), watching reality TV, or taking my dog Lucky to the park (or the pub!). Product Marketing at hx is a strategic function. We shape the company's positioning and messaging, decide where and when products launch, and build the process that gets them to market. We're growing the team because customer case studies are critical to our success: insurance is a tight-knit industry that trusts practitioner voices far more than it trusts vendors. This role is a chance to help shape the narrative we take to market and have a global impact on our success. You'll need to be comfortable managing senior stakeholders and have great taste - but what matters most is drive, and a willingness to solve problems as you find them. In return, you'll join a team that's kind, supportive, and full of very smart people who want to go fast and far. If that sounds like you, read on! About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is…