Customer Service Advisor - Energy (Leicester)
Octopus Energy
Leicester (GB), United Kingdom · Onsite · Full Time
Posted
Job description
Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with-curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense; just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy - but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it-BOOM-something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with-curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense; just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy - but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it-BOOM-something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. What’s in it for you? 👀💡 🚗 EV salary sacrifice - drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options - own a little piece of the pie 🥧 🍏 Fully stocked kitchens - snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role: Location - Central Leicester Our need - Immediate starters Salary - starting from £26,300, with opportunities to up-skill from year one Hours - Must be available to work full time, Monday to Friday, 9am - 5.30pm. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect: First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a li…