Deal Desk Manager

Job description

Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. About The Role & Team Amplitude is helping companies build better digital products through the power of data and AI. Our Deal Desk team plays a critical role in supporting that mission, partnering closely with Sales, Finance, Legal, Revenue Accounting, and Order Management to structure smart, scalable deals that drive growth while managing risk. As a Deal Desk Manager , you'll serve as a strategic advisor on complex enterprise opportunities, helping shape deal structures, pricing strategies, and commercial terms that balance customer needs with business objectives. You'll work across teams to navigate ambiguity, remove roadblocks, and keep deals moving efficiently. This is a highly collaborative, hands-on opportunity for someone who thrives on solving complex problems, influencing decisions, and improving how business gets done. This position is open to candidates based remotely anywhere in the United States, with opportunities to collaborate with global stakeholders as business needs arise. As a Deal Desk Manager, you will: Drive strategic deal structuring: Partner with Sales to develop creative, commercially sound solutions for complex enterprise opportunities, including non-standard pricing, packaging, contract terms, and negotiation strategies. Own deal review and execution: Evaluate and approve non-standard transactions within established SLAs, ensuring appropriate approvals, documentation, and alignment with revenue recognition, legal, and operational policies. Influence cross-functional decisions: Serve as a trusted advisor to Sales, Finance, Legal, Revenue Accounting, and Order Management, balancing commercial objectives with fi…