Deployment Strategist (all genders)

Job description

About GeneralMind GeneralMind builds AI Systems of Action for complex enterprise workflows. We deploy AI employees that automate messy operational handovers across supply chains - processing orders, validating invoices, coordinating suppliers, and handling exceptions directly on top of enterprise systems like SAP, Oracle, JDE, and Dynamics. Our platform combines AI agents, operational context graphs, and real transaction data to achieve Autopilot-grade automation in real operational environments. We work closely with leading global companies across manufacturing, retail, and logistics to deploy AI into mission-critical workflows. About the role As an AI Solutions Consultant at GeneralMind, you own the customer relationship end-to-end - from first pitch to close and well beyond. You sit at the heart of our go-to-market motion, working hand in hand with founders, marketing, product, and sales ops to sharpen our approach and move fast. As part of an early and ambitious team, you will help shape and scale how we win and grow customers across international markets. We are as interested in sharp generalists as we are in experienced sellers - what matters is that you learn fast, understand complex problems, and articulate value clearly. You will operate at the intersection of AI, SaaS, and operational excellence (e.g. supply chain), and become AI-native by leveraging AI tools to maximise your performance. What You'll Do Own customer interactions from first pitch through close to further upsells. Engage and build long-term partnerships with C-level executives and their direct reports across established, complex enterprises. Run discovery calls, product demos, and negotiations - translating complex product value into clear business outcomes for buyers who may be new to the category. Guide customers through deep dives and product Go-Lives, then nurture and expand the relationship over time. Develop a deep understanding of customer challenges, especially in operational domains such as supply chain. Partner closely with marketing, product, and founders - feeding market insights back into messaging, strategy, and roadmap. Maintain clean pipeline management and accurate forecasting in our CRM. Contribute to building and refining our product and go-to-market strategy, and continuously test, learn, and improve your approach. What we are looking for 3-8 years of professiona…