Director, Site Merchandising - Home

Job description

Position Summary... What you'll do... This role is only accepting candidates that live near our office locations or would relocate: Bentonville AR. Want to help lead the way in redefining how we shop online? The Director of Site Merchandising for our Home eCommerce business is a critical leader in shaping the customer site experience, overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution. They'll drive impact, improvement, and innovation to create a truly frictionless online shopping experience. You'll sweep us off our feet if: You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. Youre a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You'll make an impact by: Creating an exemplary site experience for our Hardlines e Commerce business You'll drive the holistic site strategy, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more. Telling a story through our site You'll identify key trends, define the departments story-telling roadmap, and use functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers hearts and minds. Monitoring site health and performance through analytics and key metrics You'll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall…