EMEA | Delivery Lead

Job description

About the role As a Delivery Lead at Infinite Lambda, you'll hold accountability for the successful delivery of multi-workstream programmes for our most important clients. You will own the entire programme lifecycle — from commercial handover through to closure — coordinating multiple projects, teams, and delivery streams into a single coherent outcome. You will be a trusted advisor to senior client stakeholders, including C-level executives, and the person our clients and our own leadership turn to when a programme hits a serious issue and needs a steady, credible hand to resolve it. You are a critical partner in our client relationships, working closely with Account Managers to protect and grow long-term accounts, and with Executive Sponsors to keep governance sharp and escalations resolved quickly. Beyond delivery, you're expected to translate ambiguous, high-level business strategy into structured requirements and a deliverable roadmap — bringing the same rigour to business analysis as you do to programme governance. Responsibilities Own end-to-end delivery of multi-workstream programmes spanning multiple projects, vendors, and delivery teams, using Agile, Waterfall, or hybrid approaches tailored to each client and phase. Hold ultimate accountability for programme scope and benefits realisation across the full programme lifecycle. Act as the escalation point for serious programme issues: recover programmes that are off-track, re-baseline commercials and timelines where needed, and manage the client conversations that come with it. Design and enforce programme-level governance models, RAID processes, and reporting standards, ensuring predictable, high-quality execution is visible at every level from delivery team to executive sponsor. Facilitate steering committees, delivering clear, credible updates and recommendations to C-level stakeholders on both the client and Infinite Lambda side. Build and hold relationships with senior client stakeholders and executive sponsors, acting as a trusted voice in high-stakes conversations, difficult trade-offs, and commercial negotiations. Lead business analysis at a programme level: gather and structure high-level business requirements and strategic objectives, and translate them into a coherent programme roadmap, benefits case, and workstream breakdown. Identify and manage cross-workstream dependencies, escalating a…