Event and AV Operations Analyst

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Overview Visa Corporate Technology Support is transforming how technology and event services are delivered to employees and executives across the organization. The AV & Event Operations Specialist plays a critical role in supporting executive meetings, corporate broadcasts, hybrid events, and live event production across Visa's Foster City and Mission Rock campuses. This is a highly visible, customer-facing position that combines hands-on AV support, live broadcast operations, event execution, and executive engagement. The successful candidate will serve as a trusted technical partner, ensuring seamless experiences for executive leadership, internal stakeholders, and external presenters during high-profile meetings and events. The ideal candidate will bring strong event production expertise, experience supporting hybrid and live broadcast environments, exceptional communication skills, and the ability to remain calm and effective in fast-paced, high-pressure situations. This position reports to the Senior Manager, Live Events and Video Production Operations. Key Focus Areas Executive Support & Customer Experience Deliver white-glove AV Operational support for executive meetings, leadership forums, and high-visibility corporate events. Interact directly with senior leaders and stakeholders with a high degree of professionalism and executive presence. Ensure meeting and event technologies are fully functional before and during events. Live Event & Broadcast Operations Support live broadcasts, Town Halls, Visa TV productions, and hybrid events. Manage technical production workflows to ensure seamless experiences for in-person and remote participants. Troubleshoot and resolve production issues in real time to minimize disruptions. Event Execution & Operational Excellence Coordi…