Field Engineer Lead

Job description

About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! The role The Field Engineering Lead serves as the on-site leader, responsible for rapid fault diagnosis and resolution of vehicle software and hardware issues to keep the fleet operational. They will oversee and support field engineers, ensuring a 5-minute response time and providing a fix to get the vehicles back on the road as quickly as possible, within reason, depending on the issue at hand. This role demands hands-on leadership, seamless coordination with global teams, and participation in an on-call rotation to provide 24/7 support across locations. As a key contributor to a new Fleet Operations function, the Field Engineering Lead will play a pivotal role in shaping processes and driving efficiency in a fast-paced environment. Key responsibilities: Lead on-site fault triage and resolution, ensuring vehicle software and hardware issues are diagnosed and repaired swiftly to maintain fleet uptime. Collaborate - Work closely with the Reliability Engineering team (and wider teams) to triage and mitigate new issues new features are added and new tools are created Develop and enforce structured processes for fault diagnosis, repair protocols, and operational workflows within the newly established Field Engineering function. Oversee and support field engineers, providing hands-on leadership, technical guidance, and ensuring seamless collaboration across global teams. Ensure rapid respo…