Forward Deployed Engineer

Job description

About Atira Atira builds the commercial brain for industrials. Our agents 10x the sales engineers of today by offering the complete toolbox of tasks needed in complex environments. They handle everything from extracting and classifying requirements from incoming RFQs, orchestrating communication and information retrieval across multiple stakeholders and systems, while generating outcomes like documentation, production system inputs, or configuration recommendations. CRM. Atira. ERP. We are one of the fastest growing teams in Munich and are looking for you to join us! Why FDEs are the most important hire we will make in the next 18 months At Atira, "Forward Deployed Engineer" is not a re-labelled Solutions Architect or Customer Success role. The Palantir-grade FDE archetype is the centre of how we go to market. An Atira FDE is the person who cares the most about a given customer and has the technical depth to do something about it. You will own the customer end-to-end: from first deployment to production rollout to developing new features our customers will love. You will sit with Heads of Sales, CSOs, CTOs, and CEOs, identify the internal champion, build what makes them successful. As Atira scales, FDEs are at the heart of our GTM approach. We build industry specific “pods” consisting of FDE, AE, BDR, Product Marketer and are led by a GTM Engineer. The FDE is the technical and commercial anchor of that pod, and the person whose stories the entire GTM motion is built around. What you will do Own the customer end-to-end. From kickoff to renewal, you are on the hook. You run SteerCos, scope deployments, drive onboarding, and decide what gets built next Build the agents that make Atira work. You go deep on each customer's technical sales process, understanding it in all it’s details. You extend our harness to solve the most complex job functions of our users: how to configure machines according to the engineering experts, how to price large service agreements for billion dollar infrastructure projects or how to automate the multi-stakeholder internal communication Decide what scales and what doesn't. You sit at the boundary between customer work and the core platform. You translate recurring patterns into platform features that scale across our customers in close collaboration with our horizontal engineering team Identify and elevate champions. You spot the int…