Forward Deployed Engineer

Job description

Your Impact Procurement is over 50% of revenue for industrial companies and their biggest lever for profitability. The hard part is not the software, it is that every customer's reality is different: a different ERP, a different data model, decades of undocumented process. Generic platforms stall exactly there, and that is where most enterprise AI value quietly dies. Forward Deployed Engineering is how we close that gap. You sit inside the customer's environment, build in their production data, and turn what you learn there into product. You are one of the first FDEs at Tacto, so you are not slotting into a playbook, you are writing it while shipping in real accounts. Your Tasks Build in customer environments. Data pipelines, agents, and custom logic on top of the Tacto platform, in real production data. Own the technical side of a deployment. Extraction, mapping, validation, enrichment, until the customer's procurement team can actually work with the result. Be in the room, on site. Run data workshops with key users, debug alongside their IT, and see how a company really buys instead of how the process documentation says it buys. Turn what you learn at the edge into product. Document the pattern and push it to Product and Engineering instead of quietly rebuilding the same one-off for the next customer. Automate your own job. If a step in a deployment can be done by an agent, you build the agent and prove it works. Make it one team. Hold the boundary with Solution Engineering and Customer Value so the customer experiences one Tacto, not three. Your Profile You are a builder. You have shipped software, automations, agents, or technical projects that real users relied on. You write code yourself. You are comfortable with Python and SQL and use AI coding tools to move fast. You are AI-native. You have built with LLMs against real data and understand where agents work, where they fail, and where humans still matter. You thrive in messy environments. Incomplete requirements, undocumented data, and conflicting stakeholder input do not stop you from making progress. You can earn customer trust. You explain technical decisions clearly, handle pushback, and do not over-promise. You have 0-4 years of experience with evidence of a steep learning curve through strong technical work, ambitious startups, internships, or things you built from zero. You speak native-level…