Founding Head of Product

Job description

Mission We are looking for a product leader who wants to play a foundational role in redefining how healthcare is accessed by patients. We can get food, groceries and rides to our door, on-demand. Yet, accessing healthcare still means battling outdated systems, long waiting lists and travelling to overstretched clinical facilities with unpredictable experiences. We know demand is rising, capacity in clinical settings is not coping, and patients' expectations are fundamentally different when it comes to managing their health. That is why Heim exists. To create the AI layer for the last mile of healthcare, that lets us make home the default place for patients to access care, at scale Our proprietary algorithms and productivity tooling are already live inside our own 450+ practitioner network, and have powered tens of thousands of visits so far. NHS community teams are now pulling for our software faster than we can ship it. We’re hiring our first Head of Product to turn that pull into a category-defining company. This is a founding, exec-level role . You will own and define Heim’s product roadmap — not execute someone else’s spec — working shoulder-to-shoulder with our founders, medical director and product engineers to decide what Heim becomes. About us We’re a team of technologists, clinicians and commercial leaders with a track record of success in launching, scaling and exiting ventures in cloud technology and healthcare. Prior to Heim, James Monico and Kelly Klifa built Testing For All, scaling the not for profit diagnostics provider to become the go-to platform for Covid-testing during the pandemic and testing over 1m patients in What you will own Shape product direction, execution and standards to make Heim the go-to AI platform to help reach more patients, at home - working closely with our product engineers and commercial team. Heim’s AI-native product strategy: how we ship agentic systems that behave safely, and how we structure product teams built around AI-native tooling. Drive clarity and accountability across the organisation and help us keep up with fast growing demand for our software Be the link between the frontline reality of community nursing and the software we ship — staying close enough to spot the next 10x improvement before clinicians can describe it. You continuously raise the bar for our team, and you will have ultimate responsibili…