Global Head of HR

Job description

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Reporting directly to the Chief People Officer (CPO), the Global Head of HR will lead and empower our regional HR Business Partners across EMEA, AMER, and APAC. In this role, you will bridge the gap between global people strategy and local execution, ensuring our HR policies, employee relations, and expansion frameworks are robust, compliant, and scalable. This is an exceptional opportunity for a seasoned HR leader who thrives on managing high-performing distributed teams, navigating complex Employee Relations and successfully operationalising global growth. Key Responsibilities Team Leadership & Managemen t: Directly manage, mentor, and align a global team of HRBPs across EMEA, AMER, and APAC, fostering a collaborative and high-performing team culture. Complex Employee Relations: Serve as the ultimate escalation point and expert guide for complex, high-risk, or sensitive ER issues globally, ensuring fair, compliant, and consistent resolutions. Global Expansion & Office Launches: Lead the HR workstreams for opening new entit…