Growth Account Executive / Account Manager

Job description

Are you energized by growing existing business, building relationships, and finding hidden opportunities in a large portfolio? Do you enjoy combining structure and process with commercial instincts, and using AI to work smarter? At AIHR, we’re looking for a Growth Account Executive / Account Manager to take ownership of a global client base and help us expand our footprint with the world’s leading companies. About AIHR Founded in 2016 with the mission to future-proof HR, the Academy to Innovate HR (AIHR) has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals. We are an international team of 100+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players. Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role. Role and Responsibilities As a Growth Account Executive / Account Manager , you are tasked with retaining and growing existing clients. That includes conducting meetings, demos, negotiations, and value-building. You will work on a portfolio which includes approximately ±175 clients primarily in the Mid-Market segment (1,000 to 5,000 employees), who spend on average around 8.5k € ARR with us, though actual deal sizes vary, with some larger accounts (25k € +) included. This portfolio includes some well-known brands, as well as more locally known organizations. These clients are based around the world in different industries. What these clients have in common is that they are all developing their HR teams with us. You are tasked with evangelizing our latest product offerings and services, including our AI programs that help HR teams build AI skills. And by doing so, you will drive your pipeline growth. With 175 accounts, you can't give e…