Head of Engineering

Job description

Who We Are Building the AI-first frontier enterprise. We are a global technology consultancy with a trademarked, AI-first approach-Gen-e2™. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We’re proud to be a World Economic Forum New Champion, and a B Corp-certified company. We are small enough to care locally, big enough to deliver globally (10 countries, 450+ experts from 50+ nationalities) We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients We are robust and resilient (100% independent, 0 debt, founded 2009) We are AI-native professionals who invest in what we believe and work as a collective intelligence We are positive, courageous and deliver at the leading edge Your Role As Head of Engineering at PALO IT Labs, reporting directly to the CTO, you are the operational engine of our engineering organisation. You translate strategy into daily execution, lead our AI engineering community, and ensure every team-client-facing or product-side-delivers at the highest standard. Where the CTO sets direction and makes structural architectural decisions, you make those decisions real. You own the day-to-day: team health, engineering standards, roadmap execution, and the development of our AI engineers. You are the technical authority your teams rely on to unblock, challenge and grow-while the CTO focuses on vision, key clients, and long-term positioning. Engineering Excellence Deploy the Gen-e²™ technology roadmap defined by the CTO: architecture governance, AI governance, and factory standards (agents, prompts, rules, pipelines) across all squads Own the token economics of our delivery, balancing model cost, latency and quality across squads, so “AI-first” means production-grade, not prototype-grade Operate one level above Lead Engineers: arbitrate divergences, challenge local decisions, spot systemic debt and keep the bar rising as execution becomes increasingly agentic Deploy on our most complex client engagements as the senior technical authority: design AI-first architectures and see them through to production-you ship, not slide decks Step in as Tech Lead on client projects when needed: if a mission requires it, you can take the technical lead role directly, ensuring continuity and quality without waiting for a resource t…