Head of Product - Business Banking

Job description

In 1851, a New York bookkeeper named George D. Lyman observed the same absurd ritual each afternoon: porters carried bags of coins and bundles of checks bank to bank down Wall Street, settling by hand, a fortune exposed to error and theft. Lyman's fix: send everything through one central office and settle the net. On October 11, 1853, in the basement of 14 Wall Street, 52 banks cleared $22.6 million in a single sitting. Money between banks had stopped being an event and became seamless infrastructure. A century and a half later, the hard part is unchanged: moving money once is easy; making it work every time, for hundreds of thousands of businesses, across every rail, is hard. The bank account is where a company's financial life happens - payroll clears or it doesn't; a wire lands or a deal slips; the month closes clean, or someone loses a weekend to it. Mercury is building a business banking* product at a scale better than anything else in the market. Business Banking is the heart of Mercury. We're looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving deposit and payment growth, and owning business performance. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Key responsibilities: Own the P&L, strategy, and product offering: accounts, user experience, payments, new rails, and agents Build AI - and data-driven user experiences at scale better than the alternatives Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set an operating cadence and culture that drives pace and quality Deepen the core account and take new products 0-1 to scale: optimize what businesses run on, and invest in new rails, capabilities, and agents so customers can focus on building their companies Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them Align the banking ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, sales, support, and partners behind one cohesive strategy Some things that might make you successful in a role like this: A leader with great product chops, commercial instinct to grow the business, and discipline to run it sa…