HR Generalist

Job description

About seQura seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months. Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR. Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5. About the role 🤓 We are looking for a hands-on HR Generalist to support and strengthen our People Operations function, ensuring consistent employee experiences, effective HR processes, and compliance with applicable employment requirements. This role combines day-to-day People Operations with Employee Relations and the coordination of people-related policies and compliance initiatives. The ideal candidate is organised, pragmatic, and comfortable managing both operational processes and sensitive employee matters in a fast-paced environment. What challenges you'll be solving 🚀 People Operations & Employee Lifecycle Manage day-to-day People Operations activities across the employee lifecycle, from onboarding and employee changes to offboarding. Maintain accurate employee records, documentation, and HRIS data in HiBob. Coordinate employment documentation, contract amendments, certificates, and other employee-related administrative processes. Support managers and employees with questions regarding HR policies, benefits, leave, working arrangements, and internal procedures. Maintain and improve People Operations workflows, documentation, templates, and service standards. Ensure that employee lifecycle processes are consistent, timely, and properly documented. Identify opportunities to streamline and automate recurring HR processes. Employee Relations Act as a point of contact for empl…