INBOUND CUSTOMER SERVICE RETENTION REPRESENTATIVE

Job description

594 Greenhill Dr, Round Rock, Texas 78664 TruGreen accepts applications on an ongoing basis. Job Description Inbound Customer Retention Representative 594 Greenhill Dr, Round Rock, TX 78664 Paid Training | Weekly Pay | Career Growth | Customer-Focused Culture Ready for a career where your people skills can shine? Our Round Rock, TX team welcomes candidates from Georgetown, Pflugerville, Hutto, Cedar Park, Wells Branch, North Austin, and offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for. What's In It for You? $16.50 Hourly Pay - Paid Weekly! Performance-Based Incentive Opportunities Paid time off, Sick time, and holidays Employee Discounts on TruGreen Services Supportive Team Environment - Work alongside teammates and leaders who are invested in your success. Career Growth Opportunities - Clear pathways to develop your skills and advance your career. Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive. Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days) What You'll Do Build relationships with customers, understand their needs, and help them get the most value from their TruGreen services. Using active listening and problem-solving skills, you'll provide solutions that strengthen customer loyalty and create positive outcomes. What To Expect Supportive leaders and teammates committed to helping you succeed. Comprehensive training on our products, services, and customer experience standards. Real-time coaching and best practices to help you deliver exceptional customer service. Continuous opportunities to build your communication, problem-solving, and relationship-building skills. What You'll Need Ability to use active listening, problem-solving, and relationship-building skills to address customer concerns and deliver solutions that support customer retention. Excellent written and verbal communication skills for professional business interactions Proficiency with Microsoft Office applications and the ability to quickly learn new systems and technology Familiarity with social media applications (Facebook, Instagram, LinkedIn) Ability to learn, retain, and apply product, service, a…