Incident Commander, Detection & Response - APAC

Job description

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role As an Incident Commander on Detection & Response, you’ll lead the response to complex security incidents affecting OpenAI’s intellectual property, customer data, and infrastructure. You’ll establish response priorities, coordinate technical work streams, drive containment and recovery decisions within agreed authority, and keep stakeholders informed as facts evolve. You’ll work with security and infrastructure teams across endpoints, identity, cloud, and compute environments, maintaining clear ownership and effective handoffs across time zones. Detection engineering knowledge is a supporting requirement: you’ll use telemetry and detection logic to assess evidence, identify visibility gaps, and guide improvements that make incident response more effective. In this role, you will: Run incident command from initial assessment through containment, recovery, and closure, establishing severity, scope, response objectives, and escalation needs. Assign work stream owners and coordinate investigation, containment, and recovery in parallel. Maintain a decision log and distinguish confirmed facts from assumptions. Drive timely containment and recovery decisions with the appropriate owners, weighing security risk, evidence preservation, and operational impact within agreed decision rights. Communicate incident status, impact, uncertainty, actions underway, and the next update to technical and nontechnical stakeholders. Manage cross-time-zone handoffs with explicit command ownership, current status, outstanding risks, pending decisions, and next actions. Improve response readiness through exercises, playbooks, and post-incident reviews; track agreed corrective actions with their owners. Partner with detection engineers to evaluate telemetry and detection quality, close incident-related visibility gaps, and prioritize practical response auto…