IT Automation Engineer - Business Technology (Central/Mountain Time - US)

Job description

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As an Automation Engineer, you design, build, and maintain the scripts, workflows, and tools that let Rithum’s Business Technology team spend less time on manual, repetitive IT work and more time solving problems that matter. You also administer and support the end-user, identity, and collaboration platforms Rithum runs on, so the automation you build is grounded in hands-on ownership of those systems. You partner closely with the Service Desk, Infrastructure Engineering, and Information Security teams to identify where automation can reduce risk and free up capacity, and you are accountable for the reliability of the automation you build. All team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, confidentiality, and compliance. Responsibilities Automation Development & Engineering Design, build, and maintain automation scripts and workflows (e.g., PowerShell, Python, Bash) that streamline IT service delivery, endpoint provisioning, and systems administration tasks. Design, build, and own automated workflows across user lifecycle, device provisioning, and identity lifecycle using Rithum's existing platforms (Okta, Microsoft Entra ID, Intune, Jamf) and API and webhook integrations. Instrument automations with logging and alerting so every action is auditable and measurable, tracking hours saved and errors reduced rather than only whether a workflow ran. Translate manual, repetitive IT operations processe…