Junior TechOps Engineer

Job description

About Hozah Hozah makes parking automatic. Our cameras recognise your car when you arrive and payment happens by itself when you leave. No apps, no machines, no tickets. We were named PayTech Company of the Year, we sit in Deloitte's list of the 50 fastest growing tech companies in the UK, and we are expanding our estate of automated car parks across the country. Every site runs on ANPR cameras, payment kiosks, edge devices and 4G connectivity, and all of it has to work around the clock. The TechOps team keeps that estate healthy, and we are looking for a junior engineer to join it. The role You will be hands-on from day one, helping to monitor, maintain and fix the technology running in car parks across the country. When a camera drops offline, a kiosk misbehaves or a site stops reporting data, you will be part of the team that works out why and puts it right, usually remotely. You will learn a genuinely broad set of skills in one role: networking, IoT devices, monitoring, APIs, databases and cloud systems, all on a live estate where your work has visible impact the same day. You will be coached and supported as you grow, with clear standards, documented processes and experienced engineers around you. What you'll be doing Monitoring the health of cameras, kiosks and network equipment across 150+ car parks, and acting when something looks wrong. Diagnosing and fixing faults across devices, networks and our backend platform, working through problems methodically. Preparing, configuring and shipping hardware for new sites, and supporting site launches. Keeping inventory, configuration records and documentation accurate and up to date. Managing your tickets in Jira with clear notes, sensible prioritisation and proper follow-through. Learning constantly: from the TechOps team, from our developers, and from the estate itself. What we're looking for This is a junior role. We care more about fundamentals, honesty and appetite to learn than years of experience. Around 1–2 years of hands-on experience in IT support, infrastructure or technical operations, or strong fundamentals you can demonstrate from projects, a home lab or study. Networking basics you can explain in plain English: what a switch and a router do, what an IP address is, what a VPN is for. A structured instinct when something goes offline: check power, check the network, check the device, in that ord…