Lead AI Engineer (m/f/d)

Job description

Empower every employee. Flip is the leading AI-powered employee experience platform for frontline workers. We're transforming how people do their jobs across the industries that keep the world running: retail, manufacturing, and logistics. One app. One touch. Everything they need. Our mission: Connect every employee to everything they need in one touch. Job Description AI orchestration is at the centre of where Flip is going. Fusion, a multi-agent code-generation system sits at the core of our newest product, and our Ask AI agent gateway and Flip Flows automation both run on capabilities our AI engineers build and maintain. As Lead AI Engineer you take over the AI discipline: you own the how (architecture, standards, technical direction) across all three surfaces, you lead and grow a team of three AI engineers, and you stay hands-on where the problems are hardest. What you can expect Own the AI architecture: Define and align a coherent AI architecture and set of standards across Flip Fusion, Ask AI agent gateway, and Flip Flows. Tackle the hardest challenge: Multi-agent systems, built to specific purposes, generalizable enough for diverse customers, balancing high expectations with feasibility, reliability and cost effectiveness. Lead and grow the discipline: Take over people leadership for three AI engineers and help them level up into engineers who set the technical bar themselves. Stay hands-on: Roughly 70 percent of your time stays in the code, on the problems where your judgment matters most. The rest is technical and people leadership. Influence across products: Land architecture decisions with the product managers and engineering leads who own the roadmaps you don't, by making the better argument rather than by mandate. Work with our stack: Python, pydantic-ai for orchestration, qdrant for vector search, Azure AI for models, deployed on Kubernetes into a mostly JVM-based (Kotlin, Micronaut) and Go backend. Shape a young discipline: AI engineering at Flip is new enough that there is enormous design space and no inherited playbook. What you bring to the table We're looking for an engineer with a software engineering foundation and real production depth in agentic systems, who wants to lead a discipline rather than just work a codebase. If you're excited about the role but don't tick every box, we still want to hear from you. Must-haves: 7+ years of sof…