Localization Operations Specialist (Contractor)

Job description

Localization Operations Specialist (Contractor) Level: Mid-level contractor Team: Localization Location: London / Remote or Hybrid The role OpenTable’s Localization team helps make our products, content and customer experiences work naturally across global markets. As a Localization Operations Specialist, you will support the daily localization operation end to end, making sure content moves smoothly from intake to delivery, issues are resolved quickly and workflows continue to improve as we scale internationally. This is a hands-on generalist role for someone who can move comfortably between project coordination, localization technology, integrations, strings management and troubleshooting. You will work with Product, Engineering, Design, Marketing, CRM, Support, external language partners and other teams across OpenTable. You will: Manage localization requests from scoping and preparation through translation, review, QA and delivery. Coordinate priorities, deadlines, dependencies, stakeholders and external language resources. Operate and improve localization workflows across tools and integrations, including systems such as Figma, Braze and similar platforms. Investigate issues such as missing strings, failed syncs, incorrect statuses, formatting problems, placeholders and duplicate content. Work with product strings, keys, resource files, locales, branches, versions and context. Support AI-enabled localization workflows, including AI translation, content generation, post-editing, quality checks and automation. Identify recurring problems and turn them into better documentation, templates, automation or processes. Qualifications Experience in localization operations, localization project coordination, translation technology or content operations. Practical understanding of the localization lifecycle from source preparation through delivery and QA. Experience using a translation management system, localization platform or related content workflow tools. Working knowledge of product strings and localization concepts such as keys, placeholders, resource files, locales, branches and versions. Experience managing multiple projects, stakeholders and deadlines in a fast-moving environment. Strong troubleshooting and problem-solving skills, with the ability to investigate unclear or technical issues. Comfortable working with integrations, connectors, APIs, import…