Manager, Sales Development, SME & Growth

Job description

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the role We are looking for a hands-on leader to build and lead the Sales Development function for the Benelux region. You will own the outbound pipeline engine for Airwallex’s SME & Growth business, coach SDRs daily, and partner with Marketing, Account Executives and Revenue Operations to generate high-quality pipeline at scale. This role is based in Amsterdam. We operate in a hybrid environment, with a minimum of 3 days a week working from the office. What you’ll do Lead, coach, hire and develop a high-performing SDR team, with clear expectations, feedback, onboarding and progression paths. Own pipeline and performance targets, including opportunity creation, pipeline value, conversion, activity levels and reporting. Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays. Partner with Marketing on campaigns, targeting, messaging, lead follow-up SLAs and inbound qualification. Work with Account Executives and Revenue Operations to improve qualification, Salesforce handovers, funnel conversion and pipeline health. Build and scale an AI-assisted outbound engine, using AI-enabled prospecting and workflow automation to improve lead sourcing, account research, personalization and sequence testing. Own SDR playbooks, processes and tooling, including Salesforce and sales engagement platforms, and establish AI and automation guardrails for qualit…