Managing Consultant, Safety and Reliability

Job description

At Qualtrics , we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Managing Consultant, Safety and Reliability Why We Have This Role At Qualtrics, we partner with health systems to build resilient, safety-first cultures where clinical care and patient trust thrive. As a Managing Consultant, you will lead multi-hospital engagements and guide healthcare organizations through complex, system-wide transformations using High Reliability Organization (HRO) principles, psychological safety, Root Cause Analysis and Fair and Just Culture frameworks. Partnering directly with health system executives, physician leaders, and our internal consulting team, you will turn complex analytics into high-impact operational improvements, drive business growth with clients, and keep patients and healthcare workers safe. How You’ll Find Success Leads Engagement Teams & Delivery: Oversees end-to-end consulting engagements across multi-hospital systems, effectively leading consultants, balancing budgets, and managing scope. Exerts Executive Influence: Communicates with high credibility to influence healthcare C-suite executives, directors, and clinical leaders, proactively identifying risks and guiding strategic decisions. Applies High Reliability Domain Expertise: Deeply understands HRO frameworks, Root Cause Analysis (RCA), Fair and Just Culture, Safety Culture and Preventable Harm metrics, and Commun…