Operations Strategy Associate

Job description

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. Overview The Operations Strategy Associate role is a generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities. You’re likely someone who’s interested in and capable of solving different problem types, you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough. These are the ingredients for a problem-solver who is eager to flex into multiple different types of roles and responsibilities depending on what’s needed and most impactful. While we know that you'll likely start working within one of our Operations teams, we don’t know exactly what work or projects you’ll drive out of the gate, so you’ll notice the work we’re advertising isn’t entirely specific. Some candidates may begin in more execution-focused roles within Operations, depending on their strengths, while others may take on project or team leadership earlier on. But we’ll make a few promises about the role: it will be high-impact, fast-paced work that directly affects our customers, product, and business. What You May Do Because you'll be joining the business where your strengths and our highest priorities intersect, no two Associates have exactly the same experience. Here are a few examples of the types of work you may own: Redesign our process for reaching out to workplaces about converting them to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process. Research, vet, and onboard a new vendor that embeds AI agents into our custo…