Personal Lines Senior Territory Manager
Liberty Mutual Insurance
Kansas City, KS · Onsite · Full Time
Posted
Job description
Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve. As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives. Key Responsibilities Own and manage an assigned territory, driving profitable growth in alignment with financial and operational goals. Lead all aspects of agency management, including prospecting, onboarding, business kirkanning, engagement, training, and optimization. Build and maintain strong, in-person relationships with agency owners, leaders, and frontline teams. Act as a trusted advisor by delivering product expertise, underwriting appetite guidance, system training, and support for retention and new business growth. Develop and execute territory and agency strategies to achieve direct written premium, profitability, and new business objectives. Ensure high-quality new business flow, appropriate book mix, and effective risk management across the territory. Partner closely with underwriting, product management, claims, and risk control to identify opportunities, resolve issues, and share market and competitor insights. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships to ensure a coordinated approach. Leverage internal data, tools, and programs to drive agency performance, production, and profitability. Provide leadership, mentoring, and thought partnership to peers while contributing to continuous improvement initiatives. Preferred Experience Experience managing independent insurance agencies within Personal Lines (property and casualty strongly preferred). Proven success driving profitable growth, new business development, and agency performance within a defined territory. Strong understanding of…