Principal/Senior Strategy Consultant (m/f/d)

Job description

Empower every employee. Our mission is to be the world's most used AI employee experience platform by changing the way frontline employees work. Flip is the leading AI-powered employee experience platform for frontline workers. We're transforming how people do their jobs across the industries that keep the world running: retail, manufacturing, and logistics. One app. One touch. Everything they need. Our mission: Connect every employee to everything they need in one touch. Job Description Flip is shifting from a frontline communications platform to a system of action — and this role is what makes that shift real for our customers. As our Senior Strategy Consultant, you will build Flip's consulting practice from the ground up, running pre-sales engagements that accelerate enterprise deals and post-sales projects that develop existing customers into full operating platforms. You start as a functional leader working through the teams that already exist, and grow into building and leading the practice you create. What you can expect Build Flip's consulting practice from the ground up. Define the operating model, methodology, and commercial motion for Flip Consulting: how we position, scope, price, and deliver engagements across the customer lifecycle. You establish the playbooks and standards, work through the existing teams (CSM, Customer Engineering, Solution Engineering, Enterprise and Strategic sales), and lay the foundation for the practice to scale into a team. Run pre-sales consulting engagements that drive deals. Position, sell, and execute consulting pre-projects with enterprise prospects. You identify a prospect's operational pain and translate it into software solutions while articulating the value in clear ROI terms. You will drive workshops on the shop floor, interview senior and operating stakeholders, and prepare and present your results to senior management. Lead post-sales value realization projects. Partner with our Enterprise Customer Success Managers on value realization projects with existing customers to develop them from using Flipster as a communications platform into their operating system of action across all business areas. You design the next horizon with them and deliver it. Productize what works into industry target operating models. Codify your engagements into reusable Flip target operating models for our core verticals (retail, m…