Principal, Systems and Infrastructure Engineer

Job description

Position Summary... As a Principal Engineer on the Room Tech and Collaboration Experience team, you will lead the system architecture, integration strategy, and in-room technology design for Walmart's global conference room estate. You'll bridge the gap between infrastructure, software engineering, and user experience to create seamless, scalable, and interoperable in-person meeting solutions. What you'll do... About Team: The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech's Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience. What you'll do: Architect Next-Gen Meeting Experiences: Design end-to-end AV infrastructure and in-room experiences that are intuitive, reliable, and interoperable across platforms like Zoom and Microsoft Teams. Lead Cross-Functional Integration: Partner with software engineers to develop and deploy APIs, automation tools, and telemetry that improve system performance and reduce manual processes. Drive Standardization & Scale: Define and govern system standards, configurations, and best practices across thousands of meeting rooms globally. Solve for Room Interoperability: Tackle platform coexistence challenges, leading initiatives that simplify the user experience while enabling cross-platform collaboration. Elevate User Experience: Champion innovations that reduce Mean Time to Recovery (MTTR), improve device uptime, and enhance associate satisfaction through predictive support and real-time data. What you'll bring: Deep Technical Expertise: Proven experience with AV/UC technologies (Zoom, MS Teams, Crestron, Logitech, etc.) and modern IT infrastructure, with the ability to design systems at scale. Systems Thinking: Ability to architect modular, extensible systems that align with Walmart's Digital Workplace vision and scale across global locations. Integration-Focused Mindset: Experienc…