Product Designer

Job description

We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ Our Principles Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 💙 Care deeply 🏋️‍♀️ Work hard 🤝 Be your word 💬 Trust in radical truth and transparency 🚀 Do your life's best work 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook . The role We're hiring a mid-level Product Designer to work directly with our CEO to own the design of the Bookable Navigator Inbox: this is the place where GP practice teams receive, triage and act on every patient request. It's used all day by receptionists, care navigators and clinicians, and every rough edge costs them precious time with patients. To be clear: this isn't a senior or leadership role. It's for a designer who has spend 3-5 years shipping within fast-paced product teams and wants to accelerate their career. You'll have a lot of ownership, be expected to stay close to users, and work closely with engineering. If you are hungry, want to work hard, and want a role of a lifetime, we'd love to hear from you. What you'll do Get c…