Product Manager – Global Services (m/f/d)

Job description

1KOMMA5° We are looking for you to join our tech team in Berlin, Munich, or Hamburg. 1KOMMA5° is creating Germany's largest one-stop-shop for the sale, installation, and servicing of solar panels, heat pumps, electricity solutions, and charging infrastructure. And the best part? They are all interconnected! Become a part of our mission and learn about our Product & Tech team! Deine Position You will own the development and scaling of our next-generation service offerings — transforming one-time energy installations into long-term customer relationships and sustainable revenue streams. You’ll design service products that connect hardware, software, and energy solutions into a seamless customer experience, driving profitability and retention across our global markets. This role sits at the intersection of Product, Operations, and Commercial , with the mission to build scalable, profitable, and innovative services that extend the lifetime value of every customer in our ecosystem. Your Responsibilities: Define Product Vision and Strategy: Shape the roadmap for our global service and recurring-revenue portfolio , including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency. Drive Product Lifecycle: Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions. Enable Recurring Revenue Models: Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience. Cross-functional Collaboration: Work closely with Engineering, Market Operations, and Commercial teams to translate insights and operational feedback into scalable product solutions. Customer and Market Focus: Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings. Operational Excellence: Define and monitor KPIs to measure adoption, margin performance, and service quality. Identify levers to improve efficiency, cost structure, and customer satisfaction. Innovation and Ownership: Take ownership for building our service-driven ecosystem and push boundaries to make 1KOMMA5° a market leader in integrated energy solutions. Dein Profil Degree in Business Administration, Industrial Engineering…