Program Manager

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Program Manager Overview The Open Banking team is looking for a Lead, Program Manager to help drive program management strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about process optimization, highly collaborative, intellectually curious, and analytical. Role • Open Banking Program Managers define and organize the work, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution. • Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. • Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. • Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with. Can competently represent team's services or interests. • Communicates complex issues and decisions in clear and concise summaries to a variety of audiences. Communications are instructional (i.e. provide insights and lessons learned). Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Can communicate with confidence 3+ levels up. • Understands the needs of the various internal teams, including but not limited to, Product, Architecture, Engineering, Infrastructure, Customer Delivery, Legal, Risk & Compliance, and Sales. • Regularly reviews metrics and proactively seeks out new and improved data/mechanisms for visibility ensuring the program stays aligned with organization objectives. • Supports other Open Banking Program Managers with critical tasks that align to the demand management process, such as key performance indicator trac…