Program Manager, Partner Content & Storytelling

Job description

About the Team The Business Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. Partner Marketing brings that mission to life through the OpenAI Partner Network, helping partners communicate their value, demonstrate customer impact, and grow their businesses with OpenAI. We work closely with Partnerships, Sales, Product Marketing, Communications, and partner organizations to turn shared opportunities into programs that drive adoption, customer engagement, and measurable business results. About the Role We are hiring a Program Manager to build and scale partner storytelling, customer proof, and public-facing content programs for the OpenAI Partner Network. You will own the program strategy and end-to-end delivery, from identifying compelling customer outcomes and building partner relationships to developing case studies, whitepapers, webinars, and web content. A central responsibility is building a scalable partner customer reference program—from identifying promising stories and developing relationships to publishing case studies, whitepapers, and webinars. You will establish the processes, editorial standards, and distribution plans that make this work repeatable and build a trusted destination for partner-led customer stories. You will also shape OpenAI Partner Network website messaging and content, support partner launches and announcements. Across these efforts, you will prioritize the stories and programs with the greatest potential to support adoption, pipeline, and partner growth. This is a highly cross-functional individual contributor role with no people-management responsibility. It is built for someone who combines strategic judgment with hands-on execution: a curious storyteller who builds strong relationships, moves quickly, and turns ideas into finished work. This is a hybrid role, based in office three days a week at our San Francisco office. In this role, you will: Build and own the partner customer reference program. Establish a repeatable approach to sourcing, qualifying, developing, approving, and publishing customer stories with partners. Develop internal proof points that can mature into public references as customer readiness and permissions allow. Create compelling customer proof. Lead case studies, whitepapers, webinars, and other content that connects partner expertise and OpenAI capabilities to…