Robotics Operations Specialist

Job description

About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About the Role We're looking for a hands-on Robotics Operations Specialist to support teleoperation sessions, robot benchmarks, robotics data quality, and evaluation runs. You'll work closely with engineers and operators to ensure sessions run on time and on spec - troubleshooting hardware issues in real time, preparing evaluation environments, and helping improve operational processes. Responsibilities Teleoperations Support & Operator Relations Provide hands-on support during teleoperation sessions: setup, monitoring, and real-time troubleshooting Debug equipment issues (connectivity, hardware faults, peripheral failures) and escalate when needed Manage session scheduling, collector onboarding, equipment handoff, and session-readiness checks Travel to client sites and data collection locations to onboard and train operators on teleoperation systems, protocols, and best practices Serve as the liaison between operators and hardware/data collection teams - systematically gathering feedback on equipment usability, workflow friction, and potential improvements Synthesize actionable insights to inform hardware development and process decisions Benchmark & Evaluation Operations Support execution of robot benchmarks and evaluations alongside research and engineering teams Prepare robots, stations, props, and task environments according to defined protocols Ensure consistent resets, trial conditions, and operator execution across runs Investigate failed or inconsistent runs to identify whether issues stem from the model, robot hardware, environment setup, or operator execution Data Quality & Annotation Review collected datasets to assess quality, flag inconsistencies, and ensure data meets training sta…