Senior Analyst - T&E Operations and Payments - Louisville, KY

Job description

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day. What makes this a great opportunity? Global Business Services (GBS) aspires to be the Partner of Choice for Suntory Global Spirits, creating exceptional value through the superior delivery of business services and solutions. The Travel & Entertainment (T&E) Expense and Payments (Sr) Analyst role supports the retained Finance organization by administering corporate card activities, managing travel and expense compliance support, maintaining expense management configurations, and partnering with the BPO provider to ensure accurate, compliant, and timely employee expense operations. The Specialist continually seeks ways to improve controls, data quality, and the employee experience across the travel and expense ecosystem. This position is pivotal in maintaining coding, approval, tax, authorization, and coding matrices in the expense management tool; supporting Citi, Concur, and AppZen configuration activities; resolving retained-organization exceptions escalated by the Provider; and supporting compliance investigations. This role reports to Global Delivery Lead and collaborates with Sourcing, Accounts Payable, Payroll, Tax, Treasury, HR, IT, PTP Global Process Owner, the BPO provider, and business stakeholders to support end-to-end continuous improvement and policy compliance. Role Responsibilities Administer the corporate card program, including cardholder support, account maintenance, card issuance, changes, closures, delinquency follow-up, and coordination with Citi and the BPO provider. Manage Citi card platform activities, including user access, data quality, configuration updates, issue resolution, and escalation of platform or system issues to Citi, IT, or the appropriate support teams. Maintain and update expense management reference data, including coding, approval, tax, authorization, and codi…