(Senior) Custody Operations Manager (f/m/d)

Job description

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing . Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The Custody & Principal Broking team serves as the backbone of Raisin Bank’s Digital Wealth Management (DWM) division, providing the secure, scalable foundation essential for retail investing. We manage the complex infrastructure, from securities trading mechanics to outsourcing oversight that ensures operational resilience and regulatory compliance. As our retail customer base grows, we are focused on continuous process optimization and high-volume scalability, ensuring our platforms remain reliable, secure, and fully compliant with BaFin standards. We are currently seeking a Senior Operations Manager to join this mission. Your Responsibilities Strategic Process Optimization: You will drive the evolution of operational workflows to ensure they are scalable and resilient, directly supporting high-volume retail growth. Operational Controls & Oversight: You will define and execute the control framework for daily securities processing, ensuring rigorous validation of all outsourced clearing and settlement activities. Regulatory Compliance: You will partner with Compliance, Legal, and Risk teams to navigate the regulatory landscape and maintain strict adherence to German financial regulations (including KWG, WpHG, and MaRisk). Operational Resilience: You will proactively investigate, moderate, and resolve complex securities discrepancies and trade breaks in close collaboration with cross-functional internal and external stakeholders. Due Diligence & Auditing: You will actively support due diligence activities and comprehensive audits for both current and prospective outsourcing partners. Strategic Project Contribution: You will provide subject matter expertise for internal and external strategic initiatives, including product launches, platform upgrades, and system mig…