Senior Delivery Manager

Job description

Who We Are Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. The Team The Solutions Engineering team at Imprint is responsible for delivering seamless, high-quality partner implementations from scoping through go-live and beyond. We work directly with brand partners and cross-functionally with product, engineering, and go-to-market teams to ensure every integration meets Imprint's quality standards and sets our partners up for long-term success. The team is led by our Head of Solutions Engineering and includes four Lead Solutions Engineers who own the technical execution of partner programs. What You'll Do As the Senior Delivery Manager on the Solutions Engineering team, you will own the end-to-end delivery of partner implementations, ensuring our brand partners have a seamless experience throughout the delivery lifecycle. You will manage multiple concurrent implementation workstreams, coordinate across internal teams and external partners, and own the technical relationships with our partners. Key Responsibilities Partner Expansion and Delivery Lead the delivery of new features, capabilities, and product expansions for existing partner programs Translate partner and…