Senior Director, Product Management – Unified Communications

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The UC product organization is at the heart of Vonage's Applications business. As Senior Director of Product Management for Unified Communications , you will have full ownership of execution across the UCaaS portfolio, turning product direction into clear plans, coordinated delivery and measurable business outcomes. Reporting to the GM of UC/CC, you will lead a team of Directors and Senior Product Managers and partner closely with the Head of Strategy to define and maintain the complete product roadmap. Your leadership will ensure priorities are translated into high-quality releases and market impact at scale. Your key responsibilities: Own end-to-end execution of the Unified Communications product roadmap , translating agreed strategic direction into sequenced priorities, delivery plans and measurable outcomes Lead, mentor and develop a high-performing team of Directors and Senior Product Managers, setting clear accountability and maintaining a strong operating cadence across the portfolio Partner with the Head of Strategy to define and maintain the complete multi-year roadmap, combining market direction and company priorities with delivery capacity, dependencies and customer commitments Coordinate Engineering, Design, Sales, Marketing, Customer Success and Finance to convert roadmap priorities into executable plans, resolve dependencies, and deliver compelling products on time Establish portfolio governance and decision-making mechanisms that keep teams focused, surface trade-offs early, and ensure resources remain aligned to the highest-impact work Own product execution KPIs and business outcomes, including delivery predictability, adoption, quality and commercial impact; report progress, risks and corrective actions to the GM of UC/CC and senior leadership Drive launch readiness and go-to-market execution with Product Marketing and commercial teams, ensuring positioning, pricing, enablement and customer rollout plans are complete and coordinated. What you'll bring: Required: 12+ years of product management experience , with at least 4 years in a senior leadership role managing managers and driving execution across complex, cross-functional portfolios Demonstrated success delivering and scaling UCaaS, CCaaS or cloud communications products in a B2B or e…