Senior Ecommerce Manager (UK) - Myprotein

Job description

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Role: Senior Ecommerce Manager Brand: Myprotein Reporting to: Ecommerce Director Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based) As Senior Ecommerce Manager for the UK, you will own the commercial performance of Myprotein's UK website, driving profitable growth through effective ecommerce trading, customer experience and onsite optimisation. You will set the UK ecommerce strategy, translating commercial objectives and customer insight into clear trading priorities. Combining strong commercial judgement with data-led decision-making, you will identify opportunities, drive performance and lead cross-functional teams to deliver growth. The Details Own UK website performance across revenue, traffic, conversion, AOV, margin and profitability. Set and deliver the UK ecommerce trading strategy, translating business targets into clear priorities and action plans. Drive onsite trading and optimisation across merchandising, navigation, search, landing pages and promotional activity. Manage pricing and promotional investment, balancing revenue growth, margin and customer experience. Lead forecasting and performance reviews, identifying risks, opportunities and actions to maximise trading performance. Use customer insight, competitor activity and market trends to inform commercial decisions and identify growth opportunities. Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance to deliver the UK growth agenda. Drive improvements across the customer journey, increasing conversion, basket size, retention and customer lifetime value. Lead testing and optimisation initiatives, using clear hypotheses and measurable commercial outcomes. Champion AI, automation and analytics to improve decision-making, efficiency and trading effectiveness. Influence senior stakeholders and hold cross-functional teams accountable for delivering commercial prioritie…